The saga continues
Sep. 29th, 2005 22:17![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
torquillThey miswired us.
After two hours of mucking about on hold (most of it while the techs talked to SBC), Amerion concluded that SBC saw a problem too, that it wasn't just us. Packets were being sent out but not received back. So SBC told them it was a line issue.
"Give us 24 hours." Okay, I'll call again if it's not up by tomorrow afternoon. Further clarification by the Amerion tech revealed that they thought the problem was "in the frame". So, the comedy of errors continues: whatever SBC tech was in charge of hooking us back up again did the wiring wrong.
The good news is that, so far as we can tell, everything is peachy keen on the Amerion end of things, and our setup has been triple-checked. All we need is for SBC to put us through to the right circuit -- my brother suspects we may have been routed to the wrong DSLAM port -- and everything should just start working.
We're not sure whether the night shift in the central office is going to bother, but hopefully the morning shift will. It's down in the basement of the same building, if they can't manage to get to it in 20 hours they will have redefined laziness. Again.
I pulled the dead hard drive out of my previous laptop, booted up Ubuntu on a CD, and set it up as a "ping box". It's got the proper IP, it's wired directly to the modem, and it's got a continuous audible ping of the gateway IP going at about a beat per minute. As soon as it comes up, we'll hear it. If anyone gets a packet through to us, tcpdump will see it.
Sigh. I hope to hell we have DSL by the weekend.
After two hours of mucking about on hold (most of it while the techs talked to SBC), Amerion concluded that SBC saw a problem too, that it wasn't just us. Packets were being sent out but not received back. So SBC told them it was a line issue.
"Give us 24 hours." Okay, I'll call again if it's not up by tomorrow afternoon. Further clarification by the Amerion tech revealed that they thought the problem was "in the frame". So, the comedy of errors continues: whatever SBC tech was in charge of hooking us back up again did the wiring wrong.
The good news is that, so far as we can tell, everything is peachy keen on the Amerion end of things, and our setup has been triple-checked. All we need is for SBC to put us through to the right circuit -- my brother suspects we may have been routed to the wrong DSLAM port -- and everything should just start working.
We're not sure whether the night shift in the central office is going to bother, but hopefully the morning shift will. It's down in the basement of the same building, if they can't manage to get to it in 20 hours they will have redefined laziness. Again.
I pulled the dead hard drive out of my previous laptop, booted up Ubuntu on a CD, and set it up as a "ping box". It's got the proper IP, it's wired directly to the modem, and it's got a continuous audible ping of the gateway IP going at about a beat per minute. As soon as it comes up, we'll hear it. If anyone gets a packet through to us, tcpdump will see it.
Sigh. I hope to hell we have DSL by the weekend.
